Think about it: How many products have we completely forgotten about? Hard to say…because, we’ve forgotten them, right? I’m guessing it is an extraordinarily large
I believe the global economic recovery will take longer than is forecast and longer than any normal person desires. Politically, we are witnessing acts that
If shareholder value is paramount and corporate executives are shareholders, what ensues is an absorbing conflict of interest. The greed in C-Suites and Boards gets
Photography is fun filled with graphic potential, appealing to people of all ages. Just to hold a camera offers intriguing possibilities! One can capture this
I write here often about the important distinction between leadership and authority. Too often, we allow the title “leader” for anyone in the executive ranks,
I began writing this blog to promote a more discerning conversation about leadership. My motivation is my concern for the state of the world today.
“How can we maximize the profitability and efficiency of our call centers while minimizing the customer’s involvement?” The question was shot point blank at me
If you think the central purpose of the CEO — the chief manager/leader of the organization — is to maximize the EBIT or stock price or EPS or
It is common to experience design that lacks insight in application. Far less common is design – in its myriad manifestations – that distinguishes by
How convenient that we have popular sports in the public eye, where – by aid of radio, HDTV, sports reporters and stadium seats – we