Where is the tipping point of corporate criminality? That is, what is the proximal cause of a manager crossing the Rubicon from highly-compensated C-Suite resident
“How can we maximize the profitability and efficiency of our call centers while minimizing the customer’s involvement?” The question was shot point blank at me
If you think the central purpose of the CEO — the chief manager/leader of the organization — is to maximize the EBIT or stock price or EPS or
It is common to experience design that lacks insight in application. Far less common is design – in its myriad manifestations – that distinguishes by
Email: bruce@fritchconsulting.com