Bruce is a rock of wisdom and business insight. He sees pattern, where others see chaos; he finds solutions, where others find problems; and he seems to know, intuitively, where the levers are that must be pushed to make things happen.
Cynthia L. Ackrill, M.D.
President
WellSpark
Bruce has a brilliant business mind and a very rare talent: he enables executives to transform their hidden wisdom into pragmatic insight that yields powerful leadership results. For over thirty years I have seen him transform senior managers into great leaders in a fashion that dramatically enhanced their competence, confidence, and influence. As a practitioner of high performance, Bruce has helped countless complex organizations hardwire leader accountability into their strategic planning process to guarantee sustained results and growth.
- Chip R. Bell, Author of ‘Take Their Breath Away’
Bruce always brings a unique and grounded perspective to every interaction. However, his real value proposition is identifying the art of the possible and constructing the action plans to get there. He is an exceptional builder of strategy and execution agent. His passion for leadership, sense of partnership and most of all friendship have resulted in measurable improvements in my personal development and that of our team.
Sanford A. Cockrell III
National Managing Partner, CFO Program
Deloitte LLP
I’ve used FritchConsulting for more than 15 years to assist me in my positions at three very different organizations: as Vice President for Regulatory Affairs of the American Forest & Paper Association; as the President and CEO of the Alliance of Automobile Manufacturers; and most recently, in my role as Group Vice President of Public Policy and Government/Industry Affairs at Toyota Motor North America in Washington D.C. Bruce’s work for me over the years has included organizational design, strategic planning, the formulation and alignment of vision and mission, a 360-degree analysis of my leadership, and the executive coaching of my senior staff.
Bruce is astute, highly ethical and very insightful. I trust his judgment. He knows my expectations and, I in turn, know that I can fully depend on him. He is particularly skilled and thorough in interviewing leaders and in eliciting information. His reports are candid, yet done in a way that is respectful of all, and he has helped me over the years with some very difficult personnel issues.
Even rarer in a strategist of Bruce’s caliber is his grasp of operations, his political antennae, and his ability to turn his insights and recommendations into very specific steps and tactics that I’ve been able to implement quickly, practically and, most often, very successfully.
Josephine S. (Jo) Cooper
Public Affairs Consultation
Josephine Cooper LLC
We originally hired Bruce Fritch to coach our senior management team at The Pantry as he came highly recommended by the top folks at Deloitte & Touche. That said, Bruce didn’t rest on his reputation. He was very, very thorough in his gathering of information from a variety of sources and people, including directors and members of our management team, who responded most positively to his empathetic, egalitarian approach. Bruce has a rare, human quality: he actually listens to what people say! He then brought his insights and wealth of experience to the information he’d collected, helping us to address some key business matters and work even better as a company and a team.
Tom Murnane
Director
The Pantry, Inc.
Dear Mr. Fritch,
You worked with us over a period of about one week to help inspire us with new vision, clarity, and a fresh way of approaching what we had to do. It was one of the most memorable consultant visitations I ever remember.
During your last day with us, I expressed some anxiety about being the youngest member of the team, confiding that I probably had a lot to learn. At which point you stunned me by saying, with absolute
sincerity, maybe you have a lot to teach. It hit like a bullet, and boosted my sense of self-worth at a time I really needed it.
Thank you, then, for the insight, and for suggesting I really could take my self-confidence to audacious new heights.
Best Regards,
Alex Quici
Lyon, France
Our mission was to take 8 inner city Catholic schools of the Archdiocese of Washington, DC, and revitalize them, turning them into high-performing ones. This meant bringing together the principals and staff of each school into one cohesive team, overcoming their natural resistance to change, and working with them in ways some of them had never worked before.
Bruce Fritch helped bring this about with a skill and agility that was extraordinary. He held in-depth interviews with each of the school principals, helping them to see the coming change as a promise rather than a penalty, and with enormous deftness and sensitivity, assisted us in creating a high-functioning team of educators who soon accomplished this tremendous goal. The result: the average test scores for the students in the 8 revitalized schools rose from the 35th percentile to the 65th – the kind of leap that most educators only dream about – and that made the Center City Consortium a national model of educational reform.
Mary Anne Stanton
Executive Director (1998 – 2006)
Center City Consortium
Washington, DC
Bruce grounds his planning and coaching in organizational effectiveness. He brings a real world, practical and honest approach to addressing business challenges, while never losing sight of the goal. He’s
encouraging while not being patronizing. He helped us focus clearly on positive goals, while identifying a systematic approach to our challenges as an organization.
Chris Tinto
Vice President
Toyota Motor North America, Inc.
Bank of Commerce
Cost Containment Advisors
Deloitte
Wells Fargo
KPMG
Liberty Life
Standard & Poor’s
Standard Bank of South Africa
Carolina’s Health Care Group
Concept Rehab
Hawthorne Cardiovascular Surgeons
Kansas City Cardiovascular Associates
LeBauer Health Care
Mid Carolina Cardiology
WellSpark
Alliance of Automobile Manufacturers
American Forest & Paper Association
American Iron & Steel Institute
American Petroleum Institute
American Plastics Council
Association of Global Automakers
National Steel Bridge Alliance
North American Insulation Manufacturers Association
North American Steel Sheet Piling Association
Rubber Manufacturers Association
Society of Petroleum Engineers
Steel Recycling Institute
Dofasco
Lance Snacks
Tesa Tape
Toyota Motor North America
U.S. Steel
Asia America Initiative
Center City Consortium of Schools
Chemical Dependency Center
The Core Network
Lee Institute
PRASAD
Society of International Business Fellows
SYDA Foundation
Camden Property Trust
Cushman & Wakefield
Faison Associates
Bank of Commerce
SavingDinner.com
The Pantry
Crystal-Barkley Corporation
Executive Coaching Network
KPMG Quality Institute
Facilitated strategic planning for $8.6 billion publicly traded retailer for presentation to board of directors. Worked with board and executive chairman to enhance teamwork in board of directors. Coached brilliant new CFO to COO/CFO.
Facilitated strategic planning for CEO and senior management team of a leading commercial real estate development and property management firm with record of over 25 consecutively profitable years of operation. Coached senior executive leaders, and designed and facilitated team building and leadership development programs.
Coached the CEO of a commercial bank in philosophy and practices of strategic thinking and decision-making. Facilitated the senior management team in development of the bank’s strategic plan, and presentation of the plan to the board of directors. Coached management in the implementation of the strategic plan to differentiate the bank in the marketplace.
Strategy consultant for the ‘reinvention’ of the oldest major industry association in North America, based in Washington, DC. Conducted situation assessments and facilitated strategic planning with teams
comprised of member companies’ CEOs. Facilitated strategic and operational planning with committees charged with translating and implementing the strategic plans.
Executive coach for the new CEO and other senior partners of one of the largest professional services firms in the world. Also, strategist and facilitator for the creation of the firm-wide strategic plan for executive leadership coaching.
Leadership coach to the president of global commercial real estate services firm. Assisted this exceptional individual in his transition from broker/rainmaker to general manager to CEO. In addition,
collaborated with building the performance capacity of the senior management, HR and marketing teams.
Facilitated comprehensive strategic review (‘strategic audit’) for the board of directors and executive management team of one of the most profitable steel producers in North America, headquartered in Canada. Culminated in two-day off-site meeting during which executive management conferred with Board on strategic plan and Board’s strategic wisdom.
Created market strategy to differentiate Big Four firm intent on becoming the preeminent professional services business in the world. Worked in collaboration with executive-level partners: developed recommendations for firm-wide strategic architecture, and advised on key elements of implementation.
Business development coach and strategist to partner-led business development teams within a Big Four accounting and professional services firm, targeting ‘preferred provider’ relationships with specific Fortune 500 firms.
Designed and taught practical, experiential leadership values workshops with the North American headquarters of a EU-based manufacturer. Focus: Practices identified as particularly important to the
company’s strategic growth and success. Provided strategy coaching for CEO and executive team members.
Partnered with world-renowned CEO of major industry association to transform the leadership team and organization culture into a model of collaborative teamwork, thought-leadership and organizational effectiveness.
Conducted organizational reviews and market studies, and facilitated strategic planning for the chairman, CEO, and executive committee of a global professional services firm. Focus: alignment of firm-wide operating office practices with new strategic direction and Baldrige National Quality Program service standards.